Data Collection Research
Understanding User Needs
To explore how Symphony could better support users who work with large datasets, we conducted interviews to understand their needs for uploading, organizing, and referencing data collections
Key Interview Questions
What We Asked
To uncover user needs for Symphony’s potential data collection feature, we focused on understanding their workflows, challenges, and desired improvements.
Can you please walk me through a data source workflow and/or how you currently manage and organize your data or files in your daily workflow?
Can you describe a scenario where having easy access to a library of data collections would enhance your work process?
How important is the ability to share and collaborate on data collections with your team? Can you describe how you do this currently?
User Personas
Meet Rachel: A Key User Persona
Rachel represents one of the personas identified through our research, highlighting the needs of account managers handling complex workflows. While this persona reflects specific insights, it is part of a broader exploration into user challenges and opportunities for Symphony’s development.
This persona is fictional but based on real insights gathered during user research.
User Stories
Stories That Shape Design
These user stories capture critical needs identified during our research, focusing on challenges like data management, process efficiency, and team collaboration. They provide actionable insights to guide the development of Symphony’s features.
Potential for Improvement
Unlocking the Potential of Data Collections
The findings, user persona, and user stories highlight several critical opportunities for Symphony to streamline workflows and address user pain points. By focusing on features like centralized data collections, automated templates, and advanced search capabilities, Symphony can significantly improve efficiency and usability for its users.
